Finme revolutionizes the shopping experience by becoming a one-stop platform for customers and retail assistants. It allows the customers to be self-reliant — shopping without the hassle of trying to locate items or feeling pressurized when being assisted. Furthermore, retail assistants are now freed to be allocated to other tasks to improve work efficiency and thus, providing better customer service.
This works by using Indoor Positioning system based on Bluetooth triangulation that is located in the beacons. The RFID tag in the LED price tag identifies that the item is present and this data is transmitted to a reader in the beacon. Finme then notifies customers about their item’s location and guides them towards it. The beacon has a screen which displays the customer’s avatar for them to find, hence, acknowledging that their item is present at that location.